Technology Used
BOOTSTRAP
IONIC
LARAVEL
ANGULAR
JAVASCRIPT
MYSQL
Core Political CRM & Workflow Modules
Empower leaders, representatives, and administrative teams with centralized citizen management, automated grievance tracking, and real-time constituency analytics.
360° Citizen CRM & Directory
Comprehensive voter and citizen relationship management with centralized contact records, family mapping, voter slip details, and interaction logs.
Grievance & Complaint Lifecycle
End-to-end complaint registration, automated ticket routing to department heads, SLA tracking, status updates, and resolution confirmation.
Cadre & Volunteer Hierarchy
Multi-level organization hierarchy tracking across booth levels, wards, assemblies, and districts with role-based administrative permissions.
Event & Rally Management
Streamlined coordination for public meetings, VIP visits, rally schedules, invitation dispatches, and real-time attendance tracking.
Automated Broadcast & Greetings
Targeted WhatsApp and SMS broadcasts, automated birthday greetings, festive wishes, and emergency announcements sent directly to citizens.
Real-Time Analytics & Reporting
Executive dashboard featuring live KPI counters, grievance status distributions (Solved, Unsolved), demographic insights, and exportable reports.
Streamlined Complaint & Outreach Workflow
How our Political ERP manages citizen relationships from initial inquiry to final resolution
Citizen Intake
Citizens register complaints or requests via mobile app, portal, or office desk.
Smart Assignment
System routes tickets automatically to relevant department officers or staff.
Execution & Alert
Officers process work and push live updates directly to citizen SMS/WhatsApp.
Resolution & Audit
Case marked closed with resolution metrics logged to executive reporting dashboard.
Screenshots
